App Store Compliance Playbook

This document is the EU legal layer for App Store and Google Play compliance. It sits on top of the base rejection maps and the Advanced 2026 layer. The framing holds. Store compliance is not the same as legal compliance. Passing App Review does not make an app compliant with the EU AI Act, the Digital Markets Act, the Digital Services Act, or the European Accessibility Act. The store enforces a subset, a regulator enforces the rest, and for an app that reaches users in the EU both must be satisfied.

Every item in this document is a HARD rule for any app distributed to, or reaching, users in the EU or EEA. Each carries the date it takes effect and a source. Regulatory dates and fee numbers move, so re-verify against the cited source before quoting a figure externally. Items that could not be confirmed against a primary source are labelled unverified in section 9.

1. EU AI Act, Regulation (EU) 2024/1689

Scope. Any app whose AI feature reaches EU users is in scope, wherever the developer is based. A typical consumer app with an AI chatbot, assistant, or generation feature sits in the limited-risk transparency tier, not high-risk and not prohibited.

MUST for every EU-facing AI app. Sections 1.1 to 1.7 are a requirement, not a recommendation. An app with an AI feature that reaches EU users is not compliant, and must not be shipped to those users, until every HARD item in this section is satisfied. Treat this as a release blocker, the same weight as a working demo account or a matching privacy declaration.

1.1 Timeline (HARD dates)

Date What applies Status mid-2026
1 Aug 2024 Entry into force, no obligations yet past
2 Feb 2025 Article 5 prohibited practices, Article 4 AI literacy live now
2 Aug 2025 GPAI-model obligations, governance, penalties (Articles 99 and 100) live now
2 Aug 2026 Article 50 transparency, and most remaining provisions in force from this date
2 Dec 2026 Article 111(4) retrofit of Article 50(2) AI-content marking onto generative systems already on the market before 2 August 2026, and the new Article 5 prohibition on AI systems producing non-consensual intimate imagery or CSAM (both via Regulation (EU) 2026/1744) future
2 Dec 2027 Article 6(1) / Annex III High-risk AI systems (as deferred by the AI Omnibus, in force 27 July 2026) future
2 Aug 2028 Annex I High-risk AI embedded in physical products (as deferred by the AI Omnibus, in force 27 July 2026) future

The Digital Omnibus simplification package (the AI Omnibus) was finalised in mid-2026 (Parliament 16 June 2026, Council final green light 29 June 2026, and entered into force on 27 July 2026). It postpones high-risk compliance deadlines (Annex III high-risk moved to 2 December 2027, Annex I physical high-risk moved to 2 August 2028), but Article 50 transparency HOLDS at 2 August 2026. Do not assume the transparency date moved. Sources. artificialintelligenceact.eu timeline, EUR-Lex 2024/1689, Council 29 June 2026, EU Commission AI Omnibus Enters into Force 27 July 2026.

1.2 Article 50 transparency (HARD, from 2 Aug 2026)

An app with an AI feature reaching EU users MUST do all of the following.

The Commission published draft Article 50 implementation guidelines on 8 May 2026, intended to apply from 2 Aug 2026. Sources. Article 50 text, Commission draft Article 50 guidelines.

1.3 Article 4 AI literacy (HARD, live since 2 Feb 2025)

Every provider and deployer makes sure the people who build or operate the AI feature have a sufficient level of AI literacy. There is no headcount carve-out, so a solo team is bound too. only the scale of “sufficient” scales down. For a small team the pragmatic evidence is a short written policy, an induction, a refresh schedule, and a completion log. Source. Article 4.

1.4 Article 5 prohibited practices (HARD, live since 2 Feb 2025)

Never ship an AI feature that does any of the following. subliminal, manipulative, or deceptive techniques causing serious harm. exploiting vulnerabilities of children, disabled, or socio-economically disadvantaged people. social scoring. purely profiling-based crime prediction. untargeted facial-image scraping. emotion inference in the workplace or education (outside medical or safety). biometric categorisation inferring sensitive traits such as race, religion, or sexual orientation. real-time remote biometric identification in public for law enforcement. Source. Article 5.

1.5 Provider versus deployer (scope the obligation correctly)

A developer building an AI feature on a third-party model (OpenAI, Anthropic, Google) through an API is a DEPLOYER by default. The heavy GPAI-model obligations (training-data summaries, model documentation, copyright, systemic risk) fall on the model vendor, not the app. The app becomes a PROVIDER under Article 25 only if it puts its own name or trademark on the system, makes a substantial modification, or puts it into service for a new intended purpose. Because a consumer app is usually the provider of its own assistant UI and the deployer of the model, it carries the visible disclosure duties of Article 50 regardless. Do not over-scope the developer into the model-vendor obligations. Source. Commission GPAI guidance.

1.6 Penalties, Article 99

Violation Maximum fine, whichever is higher
Prohibited practices (Article 5) 35,000,000 euro or 7 percent of total worldwide annual turnover
Other obligations including transparency (Article 50) 15,000,000 euro or 3 percent of worldwide annual turnover
Supplying incorrect or misleading information to authorities 7,500,000 euro or 1 percent of worldwide annual turnover

For SMEs and start-ups each fine is capped at the LOWER of the euro amount or the percentage, the reverse of the default. So the penalty anchor for a transparency miss by a small developer is the lower of 15,000,000 euro or 3 percent. Source. Article 99.

1.7 The Apple and Google rules that overlap the AI Act

Neither Apple nor Google states “you must comply with the AI Act”. Both shipped AI-disclosure and consent policies that a compliant Article 50 implementation largely satisfies, and the reverse. Do not assert that Apple or Google requires AI Act compliance. they do not say that.

2. EU Digital Markets Act (DMA)

Applies to apps distributed to users in the EU (NFC rules apply in the EEA). Apps outside the EU keep the standard worldwide App Store terms. On 8 July 2026 the EU General Court upheld Apple’s DMA gatekeeper designation for the App Store and iOS.

2.1 Distribution channels and notarization (HARD)

There are three EU distribution channels, all still involving Apple. the App Store, Web Distribution (the developer hosts signed binaries on its own registered domain, iOS 17.5 or later), and Alternative App Marketplaces (via the Alternative App Marketplace Entitlement and the MarketplaceKit framework). Notarization is mandatory for every iOS and iPadOS app regardless of channel. Apple runs automated and human notarization checks for accuracy, functionality, safety, security, and privacy, and can revoke an app if malware is found after install. Sources. Apple DMA and apps in the EU, Apple alternative marketplace.

Source, read 15 October 2026. Apple payment options on the App Store in the EU, Apple communication and promotion of offers in the EU, Apple apps in the EU, child safety protections.

2.3 The EU fee model (unified terms from 1 October 2026, verified 5 September 2026)

On 18 August 2026 Apple announced updated business terms for apps in the EU, effective 1 October 2026, and added Attachment 14 to the Apple Developer Program License Agreement to carry them. Verbatim from Apple. “The Core Technology Fee, a per-install fee for developers who achieve extraordinary scale, will be replaced by the Core Technology Commission, a simple 5% commission on digital transactions in apps distributed outside the App Store.” and “The new terms also eliminate the Initial Acquisition Fee and Store Services Fee.”

Rule for a compliance tool. verify the Account Holder has accepted Attachment 14, and re-check Apple’s live page before encoding any fee number. Sources. Apple, updated business terms for apps in the EU, 18 August 2026, Apple, Attachment 14 added to the ADPLA, Apple DMA and apps in the EU.

2.4 Browser engine, NFC, interoperability

Alternative browser engines (non-WebKit) are allowed in the EU via the Alternative Browser Engine Entitlement. A browser choice screen is shown on first Safari launch for EU users on iOS 17.4 or later. Contactless via Host Card Emulation is allowed in the EEA via the HCE entitlement on iOS 17.4 or later, and a third-party contactless app can be set as default over Apple Pay. All DMA entitlements are scoped to EU or EEA storefronts only. Source. Apple DMA and apps in the EU.

2.5 The enforcement backdrop

The European Commission fined Apple 500,000,000 euro on 23 April 2025 for breaching the DMA anti-steering obligation (Article 5(4)). Apple’s June 2025 EU fee and entitlement restructuring was its direct response. Apple appealed on 7 July 2025 and the appeal is pending. Sources. Commission decision, CNBC appeal.

2.6 What a compliance tool must CHECK for an EU app using DMA entitlements

3. EU Digital Services Act, trader status (HARD)

The DSA (Articles 30 and 31) requires the App Store and Google Play to verify and display trader contact and identity information for traders distributing apps in the EU.

What a compliance tool must CHECK. trader versus non-trader declaration completed and verified before EU distribution. address, phone, email present and 2FA-verified. a missing declaration flagged as an EU-storefront removal risk. Sources. Apple manage DSA trader requirements, Apple upcoming requirement 02172025a.

4. European Accessibility Act (EAA), Directive (EU) 2019/882 (HARD, NEW gap)

The EAA became applicable on 28 June 2025. This is the largest gap the base playbook did not cover.

4.1 Scope

In scope are consumer products and services delivered through websites AND mobile apps, including e-commerce, banking and financial services, e-books and e-readers, transport and travel booking, telecom services, and audiovisual media access. Any organization based in the EU, or offering these apps or services to EU consumers, is covered, so the reach is extraterritorial. Sources. European Commission EAA, Level Access EAA.

4.2 Microenterprise exemption

A microenterprise with fewer than 10 employees AND annual turnover or balance-sheet total not exceeding 2,000,000 euro is exempt, and the exemption covers services only, not products (Article 4(5)). Accessibility funding does not remove that exemption. It matters elsewhere. Under Article 14(6), an operator that received outside funding meant to improve accessibility cannot rely on the disproportionate burden defence in Article 14(1)(b). Source. Directive (EU) 2019/882, Articles 4(5) and 14.

4.3 The technical bar for apps

Sources. Directive (EU) 2019/882, Article 13 and Annex V, ETSI EN 301 549 V3.2.1, Directive (EU) 2016/2102 Article 7, Deque EN 301 549, EN 301 549 Chapter 11 for mobile apps.

4.4 Penalties

Penalties are set per Member State. Germany, administrative fines up to 100,000 euro plus corrective measures or market withdrawal (verified, law-firm source). Other national figures cited by accessibility vendors (France around 25,000 euro per year for a missing statement, Ireland around 60,000 euro, Sweden around 900,000 euro) are unverified against national statutes and are marked so in section 9.

4.5 What a compliance tool must CHECK for an EU app (maps to Apple accessibility)

These map onto the Apple accessibility discipline the setup already carries (Dynamic Type, VoiceOver, contrast, Reduce Motion). The difference the EAA adds is that this is now a legal requirement with fines, not only a quality bar.

5. Adjacent EU rules to track (dates, so the audit stays current)

Verified 5 September 2026 against EUR-Lex, four more dated items and one correction.

5.1 EU e-Evidence Package (Regulation (EU) 2023/1543 & Directive (EU) 2023/1544) (HARD, NEW)

The EU e-Evidence Package fundamentally reshapes cross-border law enforcement access to electronic data by allowing judicial authorities of one Member State to directly compel service providers in another Member State to preserve or produce data, bypassing traditional mutual legal assistance frameworks.

5.2 EU Contract Withdrawal Button (Distance Marketing of Financial Services Directive (EU) 2023/2673) (HARD, NEW)

The Distance Marketing of Financial Services Directive introduces amendments to the Consumer Rights Directive (Directive 2011/83/EU), ensuring that consumers can easily exercise their statutory right of withdrawal from online contracts.

Sources. Morgan Lewis Data Act, Commission Cyber Resilience Act, Commission age verification.

6. Apple platform changes 2025 and 2026 (beyond the base map)

These are Apple App Review and App Store Connect changes, layered on top of the EU legal rules.

7. Consolidated audit checklist (HARD gates for an EU app)

Gate Verify Effective
AI interaction disclosure An in-app “you are talking to AI” notice at or before first interaction 2 Aug 2026
AI content marking Machine-readable plus visible label on generated media and text 2 Aug 2026
AI literacy record A short written policy, induction, and completion log live since 2 Feb 2025
No prohibited AI practice No manipulation, no banned emotion inference, no biometric categorisation live since 2 Feb 2025
Third-party-AI consent (Apple 5.1.2(i)) A consent modal naming the AI provider and data types, shown before data leaves the device live since 13 Nov 2025
DSA trader status Trader or non-trader declared and verified before EU distribution live since 17 Feb 2025
Age-rating questionnaire Answered for every app, capabilities match behaviour deadline 31 Jan 2026
European Accessibility Act EN 301 549 and WCAG 2.1 AA met, Annex V accessibility information published (Art. 13(2)) live since 28 Jun 2025
DMA alternative payments Entitlement declared, disclosure sheet wired, In-App Purchase at equal prominence when offered, minors behind parental gates, options kept 12 months, reporting wired live, Attachment 14 terms from 1 Oct 2026
Notarization Any non-App-Store build notarized live
Xcode 26 SDK Build with Xcode 26 and the iOS 26 SDK deadline 28 Apr 2026
EU e-Evidence Package Legal representative designated and 8-hour emergency response protocol established 18 Aug 2026
EU Contract Withdrawal Prominent, Frictionless contract withdrawal button on user interface 19 Jun 2026

8. Sources

The inline links above are the primary and secondary sources. The authoritative pages to re-check for currency are the Apple developer support pages (DMA, external offers, Core Technology Fee, DSA trader, age ratings, upcoming requirements), the EU Commission digital-strategy pages, EUR-Lex for the regulation texts, and artificialintelligenceact.eu for the AI Act article texts.

Source Trust Hierarchy

All sources used for establishing regulatory requirements must adhere to the following priority guidelines:

Compliance Pull Request Rules

9. Verification and honesty note

Confidence is high on the core dates and the sourced facts. Confirmed against primary or law-firm sources. the AI Act timeline and Article 50 and Article 99 figures, the DMA 500,000,000 euro fine dated 23 April 2025, Apple’s DSA trader fields and the 17 February 2025 removal, the EAA date of 28 June 2025 and EN 301 549 and WCAG 2.1 AA, and the Apple 2025-2026 guideline and deadline dates.

Marked unverified, confirm before quoting externally. the per-Member-State EAA penalty figures for France, Ireland, and Sweden (vendor-blog summaries, not national statutes). Google Play’s exact DSA trader hard deadline. the exact post-January-2026 Apple EU fee percentages (the single-business-model unification announced for 1 January 2026 was not implemented as of mid-2026, so all fee numbers here are the June 2025 model and are advisory). the reported 60-day compliance window on the 500,000,000 euro ruling. and the reported 22 July 2026 signatory deadline for the AI-generated-content Code of Practice (conflicting sources). C2PA is an implementation convention for Article 50 marking, not a legal mandate.

Because these dates and figures move, an audit tool should treat this document as advisory on numbers and HARD on the existence and direction of each obligation, and re-verify any figure against the cited primary source before quoting it externally.